Enable Global Reimbursement
Expensify makes it easy to reimburse employees worldwide using global reimbursement.
Expensify supports direct reimbursements from business bank accounts in:
- United States (USD)
- Canada (CAD)
- United Kingdom (GBP)
- European Union (EUR)
- Australia (AUD)
- Singapore (SGD)
To get started, you can just select from the instructions below. Setup steps vary by currency and country, so please choose the correct location.
Choose Your Location
Select the currency of your company’s business bank account and where your company is located to get started:
- 🇺🇸 Global Reimbursements - U.S.
- 🇨🇦 Global Reimbursements - Canada
- 🇬🇧 Global Reimbursements - United Kingdom
- 🇪🇺 Global Reimbursements - Europe
- 🇦🇺 Global Reimbursements - Australia
- 🇸🇬 Global Reimbursements - Singapore
What is Global Reimbursement?
Global reimbursement allows companies to send payments to employees in different countries using Expensify. Once your business bank account is verified and connected, employees can add their international deposit-only accounts and receive payments directly.
Note: Each country has specific identity verification, compliance, and onboarding requirements. Use the guides above to ensure you’re submitting the correct documentation.
Requirements
| Country | Required Documents | Direct Debit Setup Time | Special Requirements | Test Debits Sent |
|---|---|---|---|---|
| U.S. | Partner form, address verification, bank statement | ⏳ 1-2 business days post-verification | None | Yes |
| Canada | Partner form, address verification, bank statement, proof of beneficial ownership | ⏳ 1-2 business days post-verification | None | Yes |
| UK | Partner form, address verification, bank statement, proof of beneficial ownership, ID for signatories | ⏳ 1-2 weeks post-verification | None | Yes |
| EU | Partner form, address verification, bank statement, proof of beneficial ownership, certified ID copies | ⏳ 1-2 weeks post-verification | 🇮🇹 Italy: Requires Tax ID 🇪🇸 Spain: No driver’s license as ID |
Yes |
| Australia | Partner form, address verification, bank statement, proof of beneficial ownership, ID for signatories | ⏳ 1-2 business days post-verification | None | Yes |
| Singapore | Partner form, address verification, proof of beneficial ownership, board resolution, memorandum & articles (M&A), certified ID copies | ⏳ ~3 weeks post-verification | 💡Pre-funding recommended |
Yes |
FAQ
Can other admins send global reimbursements?
Yes. Once verified, the reimbursement account can be shared with other workspace admins.
How long does it take to verify an account for global reimbursement?
The verification process can take anywhere from a few business days to several weeks, depending on the information provided in the DocuSign form and if additional information is required for compliance.
Who is the “Authorized User” on the DocuSign form?
This is the person who manages reimbursements and bank setup in Expensify.
Why can’t my employee add a deposit account?
Make sure your employee’s default workspace is set to the one linked to the bank you’re using for global payments. They can confirm their default workspace by following these steps.
Can I connect my Canadian bank account if the currency of the account is in USD?
Yes, since USD is considered a local currency in Canada, you can use a Canadian bank account that uses USD for global reimbursements.
Why is my employee not receiving the full deposit?
When a reimbursement is paid into a bank account with a different currency, Expensify’s currency conversion costs can make the deposited amount smaller than expected. Who absorbs Expensify’s conversion costs depends on the Currency conversion fees setting on your workspace:
- Employee pays: The employee absorbs Expensify’s conversion costs, and the company sees the report total on their statement.
- Company pays: The company absorbs Expensify’s conversion costs, so the employee receives the amount they originally paid in their local currency before any receiving-bank fees, and the company’s business bank account is debited more than the report total.
The receiving bank may charge its own fees, reducing the final deposit even when Company pays is selected. This setting does not cover or prevent receiving-bank fees.
Learn how to choose who pays currency conversion fees.
Why does the payment message on a cross-border report show a different amount than the report total?
When a report is paid across borders from a business bank account, the payment message on the report names the exact amount credited to the employee in their own deposit currency, along with the last four digits of the account the payment was sent from and the account it was deposited into. This credited amount can differ from the report total because of the currency conversion and any FX fees. Same-currency reimbursements will always show the report total.
